There are pros and cons to each of these scenarios. However, we believe we have a better way to deliver high-quality support to your district. It is called Co-Managed IT services (Co-MITS). It combines the best of your district staff with CSI’s technical and monitoring capabilities to create a powerful, responsive, flexible support team.

Gain Visibility and Support with Co-Managed IT (CoMITs) – Recording Available

CSI Vendor Tech Talk – Cisco Security and Collaboration Tools Webinar – Recording Available
K-12 education has been turned upside down. Remote learning is obviously the term du jour. At the same time as we are figuring out what remote instruction means, school districts still have to keep the buildings safe and run all the back-office functions.

CSI Tech Talk – Active Directory Cleanup Best Practices – Recording Available
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Hardening Active Directory Part III – More information from the front lines – Recording Available
Just when you thought it was safe to move along to other technical topics, along comes Scott Quimby’s Hardening Active Directory Part III to scare you even more. If you haven’t watched Part I and Part II, you can find them here. In Part III we will do a little review of some core topics […]

CSI Tech Talk Webinar – Windows Shared Folders & Data Leaks – Recording Available
We are so focused on our networks being breached and the bad guys gaining a foothold to steal our money and personally identifiable information that we often forget is that we as techs can make mistakes and inadvertently give away access to sensitive/confidential parts of the network.

CSI Tech Talk Webinar – Tools for Remote Server and Workstation Management -Recording Available
The reality is that your network is under attack. We need to protect our servers. We need to protect our data. One way we do that is by not remoting into servers to do basic tasks. Almost everything we need to do, we can now do remotely. Also, we can do many tasks with a […]

CSI Tech Talk Webinar – Troubleshooting SCCM Configuration Manager Part II – Introducing Support Center – Recording Available
In the February Tech Talk Webinar entitled, “SCCM Troubleshooting Part II” Scott introduced the new Support Center for client troubleshooting which became available in 1810. It provides real-time log viewing, or capturing the state of a Configuration Manager client computer for later analysis.

CSI Tech Talk Webinar – China Hacking Update – Recording Availabile
The US-CERT (Computer Emergency Response Team) recently gave a presentation on what China has been doing to hack anything they can hack with the goal of stealing intellectual property, money and personally identifiable information. While most public sector schools and government agencies are generally not vast repositories of intellectual property, they do manage and transfer […]

CSI Tech Talk Webinar – Troubleshooting SCCM Configuration Manager Part I – Recording Available
SCCM Configuration Manager is an amazing tool. But when things don’t go as planned, that tool becomes immensely frustrating. Scott Quimby will walk you through some basic SCCM troubleshooting techniques focusing on: Where the logs are Services that run How SCCM gets updated What to do if updates are stuck.

Configuring and Managing APC UPSes Webinar – Recording Available
“Configuring and Managing APC UPSes” was held on Tuesday, April 3rd at 10:30 am. One of the most valuable items in your data center and your network closets are your APC UPSes. Scott walked through a live demo of how he normally configures UPSes to provide maximum stability and reporting.