Resources

Recently I wrote the post “Ensuring Maximum Stability of Blackberry Enterprise Server”.   Blackberry just had a very nice companion article on identifying and troubleshooting messaging delays.  You can read it here.

When I was involved in a case with the US Secret Service, they brought in an “ethical hacker” as their computer consultant.   One of the techniques used against businesses is to target key individuals in the company and send them emails with infected links and attachments.

https://www.novell.com/communities/node/13289/groupwise-mobility-kill-pill

https://www.novell.com/communities/node/13288/changing-groupwise-mailbox-capacity

https://www.novell.com/communities/node/13218/groupwise-groupwise-802-hp3-ships  

This is an excellent article from Microsoft TechNet on the navigating complexities of DNS scavenging.   DNS scavenging is a means of helping DNS clean up after itself.  https://blogs.technet.com/b/networking/archive/2008/03/19/don-t-be-afraid-of-dns-scavenging-just-be-patient.

Here is a post from Microsoft TechNet discussing issues with Microsoft Excel that have cropped up since MS11-072 came out and was applied.   The article describes the issue and provides a work around for the two scenarios that Microsoft is seeing.   One is dead links and the other is attempting to save an Excel file […]

This is a great tip for setting Windows desktop wallpaper from Jeremy Moskowitz at GPAnswers.com.  It is also a good example of leveraging the Group Policy Preference Extensions (GPPE) functionality on top of traditional Microsoft Group Policies.  GPPE is only found in a true Microsoft Active Directory domain and not alternative Group Policy management systems […]

A few months ago a number of our clients were surveyed in depth by a third party firm about what they thought about CSI.   We are happy to report that the reviews were extremely favorable.   Our thanks to everyone who shared their thoughts.  When asked what CSI could do better, many respondents said that they […]

As Hurricane Irene approached New York, CSI used our 24x7x365 Paladin Monitoring service to help our clients prepare their computers and networks for the impending hurricane.  We were able to quickly identify all the uninterruptible power  supplies (aka batteries) under management which had bad batteries or other hardware issues.