One of the most frustrating things for users and the technical staff that support them is erratic email flow. Often users and staff don’t know that their email is stuck or being rejected. By the time the technical staff often realize there is a problem, a whole lot of email has backed up – or […]

How to troubleshoot email for Google Apps – Recording Available

CSI Tech Talk Webinar – ClassLink – The Solution to Anytime, Anyplace Access – Recording Available
The requirements of K-12 are increasingly for anytime, anyplace learning as students use various devices both inside the district and at home. One to one initiatives are stretching our ability to reliably deliver the applications that our students and staff need access too.

How to troubleshoot email for Exchange and Office 365 – Recording Available
One of the most frustrating things for users and the technical staff that support them is erratic email flow. Often users and staff don’t know that their email is stuck or being rejected. By the time the technical staff often realize there is a problem, a whole lot of email has backed up – or […]

Your Weekly Tech Tidbit – Group Policy. Is what you want to happen actually running?
Back in May 2015 we started talking about the Microsoft Group Policy security change to prevent a “man in the middle attack” where any Group Policy that you test with security filtering for group membership will no longer operate with the default “Authenticated Users” on the delegation tab.

Your Weekly Tech Tidbit – One more reason why we need to up our security game
Short but somewhat scary tidbit from me this week that serves as a reminder that there is a reason that the CSI team advocates: 1 – That we need multiple layers of security protection in our networks since no single tool will catch everything 2 – We need to up the sophistication of […]

Your Weekly Tech Tidbit – Group Policy and Security
You will find on our web site under Webinar recordings, Hardening Active Directory Part I and also Part II. If you haven’t watched those presentations, you should to understand the threat to your Windows networks. One basic concept you can start with is to realize that all the Group Policy security settings are found in […]

Your Weekly Tech Tidbit – Changing recommendations on the definition of a secure password
For years the best practice, and rules the most auditors hold IT departments to when it comes to secure password policies have included the following: 1 – Passwords should be at least 8 characters minimum and must contain complexity (use at least 1 number, 1 upper case character, and 1 special character) 2 – Passwords […]

Your Weekly Tech Tidbit – Introducing the Microsoft Local Administrator Password Service
Previously we talked about limiting the use of “local administrators” to improve the security of your network. However, we do actually need a local administrator account to exist because, sooner or later, a tech is going to need that account to properly install software or update the machine.

Your Weekly Tech Tidbit – Proper DNS Control
In this week’s Tech Tidbit I want to talk a bit about the importance of implementing proper control of DNS as part of your malware protection program. DNS lookups and / or the hijacking of DNS lookups are an often-used tool by many malware agents to help enable the success of their intended attacks.

How to troubleshoot email for Google Apps – Tuesday December 12th
One of the most frustrating things for users and the technical staff that support them is erratic email flow. Often users and staff don’t know that their email is stuck or being rejected. By the time the technical staff often realize there is a problem, a whole lot of email has backed up – or […]